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Past Issues & Solutions

These issues has been fixed permanently.

Corrupted Excel File Issue (Temp Solution)​

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This issue involves both .xlsx & .xls excel format.

  • This issue has been resolved since SQL Account (5.2021.900.797) & SQL Payroll (1.2021.195.165).
  • If you still face this issue, kindly contact our support team.
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Mouse Missing, Black Box around Mouse, Empty Page print using SQL Connect Printer Solutions​

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This issue has been resolved according to Microsoft. Kindly upgrade your windows to the latest version to prevent this.

  • These issues are all related and caused by Windows Updates. As far as we researched, it happens in chromium based web browsers only (Google Chrome, Opera, Chromium Edge).

  • Microsoft Official Statement

  • Summary:

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